Contact
Do you have a question about your order, a product, or anything else? At Moda Lucia, we're happy to help. Our customer service team usually responds within 24 hours on business days, and we do our best to assist you outside our regular business hours as well.
✉️ Email
The fastest way to contact us:
To help us assist you as quickly as possible, include the following in your message:
- your order number (if your inquiry is related to an order);
- a clear description of your inquiry;
- photos, if the product is damaged or incorrect.
Business hours:
Monday to Friday: 9:00 – 17:00 (CET)
Saturday and Sunday: closed
💬 Contact form
Prefer to write to us directly from the website? Use the contact form below and we'll usually respond within 24 hours.
(contact form)
📍 Address
Please note that this address is not a retail or returns location. Returns are always handled through our customer service team — see our Refund Policy.
📱 Follow us on social media
Instagram: @modaluciaspain
Looking for a quick answer?
Many questions are already answered on our help pages:
Do you have a question, need help with your order, or simply want to get in touch? We're here to help.
Our team usually responds within 24 hours on business days.
Tell us how we can help.
✉️ Email us:
info@modalucia.com
Monday to Friday, 9:00 – 17:00 (CET)
💬 Prefer to do it online?
Use our contact form — we usually respond within 24 hours.
Company number: 60689584419