Payment methods

At Moda Lucia, we want paying to be as easy and secure as shopping. That's why we offer a wide range of trusted payment methods. All payments are processed securely and encrypted.

Available payment methods

You can pay using the following methods:

Credit and debit cards

• Visa
• Mastercard
• American Express
• Maestro

Digital wallets

• Apple Pay
• Google Pay
• Shop Pay

Local payment methods

• Bancontact (Belgium)
• BLIK (Poland)
• MobilePay (Denmark)
• TWINT (Switzerland)

Available payment methods are displayed automatically at checkout, based on your country and device.

100% secure payments

Your security is our priority. All payments are processed over an encrypted SSL connection and comply with the European PSD2 regulations for strong customer authentication (3D Secure). Moda Lucia never stores your card details: payment is handled directly by certified payment providers.

Currency

All prices in our store are shown in euros (EUR). If you pay with a card issued in another currency, your bank will apply its own exchange rate. Check with your bank about any foreign currency fees.

Final price, no surprises

The price you see at checkout is the final price. It includes:

• Applicable VAT
• Free shipping
• All taxes and customs charges (DDP shipping)

You won't have to pay any additional costs upon delivery.

When will I be charged?

Your order amount is charged when you confirm your purchase. You'll immediately receive a confirmation email with your order summary.

Payment problems?

Has your payment been declined, or have you noticed an incorrect charge? Email us at info@modalucia.com and we'll resolve it as soon as possible. Have your order number (if you have one) and the payment method used handy.

Do you have a question, need help with your order, or simply want to get in touch? We're here to help.
Our team usually responds within 24 hours on business days.
Tell us how we can help.

✉️ Email us:
info@modalucia.com
Monday to Friday, 9:00 – 17:00 (CET)

📍 Address:
Wilhelminastraat 15, 6812 CW Arnhem, Netherlands

💬 Prefer to do it online?
Use our contact form — we usually respond within 24 hours.

Company number: 60689584419