🚚 Free shipping on all orders: no minimum purchase required.
Orders placed before 22:00 (CET) are processed the same business day. The estimated total delivery time is 4 to 11 business days and consists of two stages:
Processing time: 1–3 business days
This includes order confirmation, preparation, quality control, and careful packaging.
Shipping time: 3–8 business days
This is the transit time from our logistics center to your address, depending on your location.
✅ No hidden costs: we ship DDP — all taxes and customs fees are included in the price. You will never pay anything extra upon delivery.
📦 Once your order has shipped, you will receive an email with your tracking number. Check the status at any time under Order Tracking.
Want more information? See our Shipping Policy.
🔄 30 days for returns and exchanges, starting from the day you receive your order.
Not what you expected? No problem:
- We accept returns of defective and non-defective products.
- You can also exchange your item for a different size or color.
- No restocking or handling fees.
How does it work?
Email us at info@modalucia.com with your order number, and we will send you the instructions within 24 business hours. Do not send any products without contacting us first.
The product must be unused and unwashed, with its tags and original packaging. Return shipping costs are the customer's responsibility, except in the case of a defective product or an error on our part.
💶 Refund within a maximum of 14 days after approval, using the same payment method.
⚠️ Damaged or incorrect product? Contact us within 48 hours of delivery and include photos — we will resolve the issue at no cost to you.
Want more information? See our Refund Policy.