Contact information

Do you have a question about your order, a product, or anything else? At Moda Lucia, we are happy to help. Our customer service team usually responds within 24 hours on business days, and we do our best to assist you outside our regular hours as well.

✉️ Email

The fastest way to contact us:
info@modalucia.com

So that we can help you as quickly as possible, please include in your message:

  • your order number (if your inquiry is related to an order);
  • a clear description of your inquiry;
  • photos, if the product is damaged or incorrect.

Opening hours:
Monday to Friday: 9:00 – 17:00 (CET)
Saturday and Sunday: closed

💬 Contact form

Prefer to write to us directly through the website? Use our contact form, and we will usually respond within 24 hours.

📍 Address

Moda Lucia
Wilhelminastraat 14-7, 6812 CW Arnhem, Netherlands

Please note that this address is not a retail or returns location. Returns are always handled through our customer service team; please see our Refund policy.

📱 Follow us on social media

Instagram: @modaluciaspain

Looking for a quick answer?

Many questions are already answered on our help pages:

📄 Company information

Trade name: Moda Lucia
Address: Wilhelminastraat 15, 6812 CW Arnhem, Netherlands

Company number: 60689584419